Deploying Talent, Mobilizing Careers

Historically, organizations have defined their “talent” as an employee who works for one company, often in the same job or discipline, for their entire career.  The assumption is that the relationship between the employer and the employee will be a long one. However, the employee from a decade ago isn’t the same as the employee who we are starting to see today.  A number of recent studies report that although older employees may have stayed with their employer for careers lasting more than 20 years, it’s unlikely that their children or grandchildren will experience the same job tenure.  A longitudinal study by the American Bureau of Labour Statistics that tracks the frequency of job changes points out that even for the Baby Boomer generation, individuals change jobs frequently, and on average have held 11.9 jobs throughout their careers, from ages 18 to 50 (BLS, 2017).  

There are many reasons people change jobs, such as increased compensation or new opportunities.  One strong motivator for change, especially for younger employees in STEM fields, is an ongoing desire for new experiences and challenges that support their learning and development. Career mobility is an essential ingredient for their professional and personal development.

This inherent restlessness provides organizations and leaders looking for fresh ideas, new perspectives and a more engaged workforce with a unique opportunity,  Good leaders ensure that the workplace offers plenty of opportunity to help people develop new skills, experience new roles and responsibilities, and advance into new career paths. They understand that when employees grow, their productive capacity increases. When their productive capacity increases, the capacity of the organization increases.  However, engaging this new workforce requires rethinking the definition of “talent.” and strategies for mobilizing careers. Google’s approach permits extensive latitude for employees to select their projects; other companies, such as McKinsey, fully exploit the use of a “talent marketplace” to efficiently match talent with opportunities. 

NASA is adopting a new definition of talent that includes the traditional full-time employee, but also recognizes the value of part-time workers who serve on short-term, project based assignments, emeritus employees who desire to contribute after retirement, and gig economy workers that contribute through an increasing number of channels.  NASA even recognizes that talent may include “machine talent” such as robots, algorithms, and artificial intelligence and robots. As we broaden our definition of talent, we are also developing new ways to inspire, develop and mobilize our workforce.

To address this, NASA is deploying an internal, Agency-wide talent marketplace accessible to the full workforce that will include a full range of permanent, part-time, detail, rotation and temporary positions.  Employees benefit through discovering new opportunities for development and advancement. Managers benefit through being able to more creatively and efficiently address work challenges as well as discover previously hidden talent, and the organization benefits by developing overall stronger capacity, including a more engaged workforce .

About the Authors

Nick Skytland | Nick has pioneered new ways of doing business in both government and industry for nearly two decades. He leads the Future of Work initiative at NASA and is the Agency Talent and Technology Strategist in the Talent Strategy and Engagement Division within the Office of the Chief Human Capital Officer (OCHCO).