Disability Etiquette Video: Non-Obvious Disabilities


According to the Centers for Disease Control, nearly 50% of Americans have some form of chronic medical condition. Often, these conditions are not readily apparent, and a lack of awareness can lead to misunderstandings in the workplace.

A training video available from the Federal Computer/Electronic Accommodations Program (CAP) provides guidance on interacting with individuals who have non-obvious disabilities. CAP (http://www.cap.mil/) provides assistive technology and services free of charge to DoD and civil service customers with hearing, visual, dexterity, cognitive, and communication impairments to make their work environments more accessible.

To access the CAP video:(http://www.cap.mil/NewsEvents/TrainingVideo.aspx?enc=67OWaA2nH+T8tEnNwvkLGg== ).

For questions about NASA Reasonable Accommodations process, please contact NASA Disability Program Manager Rebecca Doroshenk at 202-358-0038 or Rebecca.D.Doroshenk@nasa.gov.

Providing Reasonable Accommodation Solutions


NASA is committed to creating a workplace environment that supports reasonable accommodations and accessible tools and technology so our employees with disabilities can continue to fully contribute to mission success. Learn what a reasonable accommodation solution is, who Computer/Electronic Accommodations Program (CAP) accommodates, what a needs assessment involves, and the how to initiate the request process.

CAP (http://www.cap.mil/) provides assistive technology and services free of charge to DoD and civil service customers with hearing, visual, dexterity, cognitive, and communication impairments to make their work environments more accessible.

To access the short CAP video: (http://www.cap.mil/NewsEvents/TrainingVideo.aspx?enc=Pzgh9sJhEGLcH8pb1aQZVg== ).

For questions about NASA’s Reasonable Accommodations process, please contact NASA Disability Program Manager Rebecca Doroshenk at 202-358-0038 or Rebecca.D.Doroshenk@nasa.gov.

Alternative Dispute Resolution

Hubble Sombrero Galaxy

Differences of opinion happen and there are many expectations as to how conflicts should be addressed. With an effective conflict resolution mechanisms in place, we can continue to promote healthy working relationships and open communication among employees and managers to ensure unity and inclusion.

NASA’s Equal Employment Opportunity (EEO) Alternative Dispute Resolution (ADR) Program is designed to resolve EEO complaints at the Center level (as an informal EEO process) and at the Agency level (as a formal EEO process) through facilitation by a neutral third party.

NASA’s EEO ADR Program primarily uses mediation, one of the most common and effective methods of ADR, as one way to resolve EEO complaints at the lowest possible level.

NASA Anti-Harassment Campaign


NASA announced its ongoing Agency-wide Anti-Harassment Campaign on February 1, 2018 with a video from former Acting Administrator Robert Lightfoot (accessible at https://www.youtube.com/watch?v=VXIEyzhLo1c&feature=youtu.be), highlighting NASA’s strong commitment to a harassment-free workplace. As Administrator Jim Bridenstine stated at his first NASA Town Hall meeting, “This is an agency where we want to make sure that inclusion and diversity continue… as long as I’m at the helm of this agency, there will be no discrimination based on race, religion, sexual identity, sexual orientation, ethnicity, national origin, or anything else.”

The Campaign, in the words of Steve Shih, the Agency’s Associate Administrator for Diversity and Equal Opportunity, is “to support the safety and success of NASA’s workforce and mission by maintaining a harassment-free workplace that provides Equal Employment Opportunity and Diversity and Inclusion, where employees are fully empowered to be heard and to contribute to the Agency.”

The Campaign has two main strategic objectives, to proactively prevent harassment at NASA and to correct promptly harassment when it occurs. Employees can assist efforts to ensure a harassment-free workplace by familiarizing themselves with NASA’s Anti-Harassment Policy and Procedures (see the program FAQS at: https://vmvenus.ndc.nasa.gov/office/odeo/documents/AntiHarassment_FAQs.pdf);

“The success of NASA’s mission critically depends on having a safe and effective workforce,” says Mr. Shih. “A safe and workplace include familiarizing themselves with and following NASA’s Anti-Harassment Policy and Procedures.

An effective workforce requires a workplace with equal employment opportunity, diversity and inclusion. This will enable our employees to perform to the best of their ability and fully contribute to the success of their organizations and missions. This will empower our employees to feel safe and valued, and able to carry out their duties, voice their ideas about correction and innovation, and report risks, problems and wrongdoing.”

To learn more about the Agency’s Anti-Harassment Campaign and Program, visit the ODEO website at: https://www.nasa.gov/offices/odeo/home. To contact a NASA Center Anti-Harassment Coordinator, visit: https://odeo.hq.nasa.gov/documents/NASA_CAHCs.pdf.